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Phone
Address
PO Box 1105,
Concord, NC 28026
The Difference is in the Details
The Industries We Serve
30-Day Onboarding Services
Every pricing package includes a comprehensive 30-day onboarding period designed to set you up for success. During this time, our team works closely with you to ensure a smooth transition, optimize your setup, and tailor our services to fit your needs.
Client Plus Account
The Client Plus Account is perfect for managing the finances of others, such as elderly parents, or for couples managing household bills together. It promotes transparency and accountability, making shared financial management straightforward and efficient.
QR Codes
Generate a job-specific, password protected QR code that grants vendors instant access to pertinent job documents.
Estimating
Upload attachments and create itemized, easy-to-read estimates and streamline your bidding process effortlessly. Easily create bid requests, get estimates, and save vendor pricing all in one place while reviewing your history of estimates for future reference.
Back Office Support
Utilize comprehensive back-office support, including data management, estimating, scheduling, and financial management, to streamline administrative tasks and improve efficiency.
Map Location Capturing
Track staff’s location and see street view when they clock in or out or add mileage.
Vendor Management
Maintain a comprehensive vendor database and monitor payments and Certificates of Liability Insurance (COI). Invite vendors to use our software, send purchase orders confidently, and ensure COIs are current before payments are processed. Save time with a free vendor portal for updating schedules, reviewing job files, and submitting purchase orders paperlessly.
Vehicle Service Records
Manage your fleet with MIR, focusing on proactive preventive maintenance to save you time and money. Utilize our advanced asset management software to effortlessly track maintenance schedules, mileage, and service alerts, ensuring your vehicles operate at peak performance.
Warranty Management
Keep track of warranty requests, stages, and communicate with homeowners in one place. Warranty WPO expenses are tracked separately in your MIR reports.
Human Resources
Make the most of two clocking options for staff time and PTO: a time clock and a job clock. The time clock is essential for employees, while the job clock tracks time spent on specific jobs. Reports are available for both clocks. An add-on subscription provides map location capturing for transparency and accountability.
Client Facing Selection Tool
Establish an online presence for your business by utilizing our hassle-free solution that encompasses a fully set up, designed, and content-loaded client-facing website. The process is streamlined from E-Requests to jobs, ensuring your input and final approval before publishing, allowing you to build and price your homes online.
Job Management
Track jobs comprehensively through schedules, purchase orders, and project timelines. Effortlessly manage your projects by organizing them based on dates, divisions, designs, and clients, while handling active jobs with tools for job schedules, payments, and job file storage and sharing
Invoicing
Send invoices and collect money from clients through credit cards and ACH payments. The feature is simple to set up and all financial information is safely stored with Stripe. The money collected is conveniently directly deposited into your account.
Email Communication
Employ seamless project communication with automatic email notifications for team members, clients, and vendors. Customize your communication flow and our system will keep everyone informed automatically. With integrated communication across all features, you can stay connected and keep your projects moving forward effortlessly.
Surveys
Build a database of surveys that can be sent out manually or automatically to collect feedback and testimonials from customers and suppliers.
Reports
Generate and review comprehensive reports that track estimates, monitor project progress, analyze expenses, and compare option frequencies. Update information directly from the job site and retrieve accurate project budgets and data anytime.
Payroll
Streamline employee payment management through an intuitive interface. Input salary info, customize withholdings, benefits, and deductions, set payment schedules, and generate detailed reports. Ensure flexibility and accuracy with manual payment entry and field customization.
Inventory Tracking
Enable inventory tracking in your profile to receive alerts for low stock and backorders. Create and manage orders easily, automatically generating purchase orders and updating inventory when invoices are sent.
MIR Sign
Easily sign quotes, project sign-offs, change orders, and more. Create and edit document templates for future use, send them via email, and receive a confirmation once they are signed with the date and time marked. This efficient electronic signature tool ensures all parties can quickly review, sign, and manage documents online.
CRM
Automate administrative work and cut down on the time your team spends on repetitive tasks and manually searching for customer information with MIR's process-based CRM. This enables your staff to dedicate more time to interacting with prospects. Features including customizable databases, email advertising capabilities, and prospective client lists make it easier and faster to access the information you need.
Asset Management
Monitor and maintain your machinery and electronics, take pictures and notes, upload warranties, and track assignments and serial numbers for a wide range of items—all from the palm of your hand.
MIR Drive
Document Storage limit is based on the level of subscription purchased, but is also available as a standalone upgrade to your existing package. MIR Drive integrates throughout our platform and provides MIR Subscribers a secure cloud storage drive to save job-related files, photos, videos, and documents making it easy to share with staff. Control user permissions and take ownership of documents in the event an employee leaves or is terminated.
PO Images
Attach documents and images to each purchase order with MIR. Number of attachments is dependent on subscription level.
Accounting
Access expenses, payments, manual transactions, and bill reminders. Print checks from your computer, export data to Excel, and integrate with your current bookkeeping software for streamlined record-keeping. Save time and reduce errors with automated processes, seamless purchase order payments, and comprehensive payment reports.